At PillowDaddy, we believe peaceful nights shouldn’t come with extra delivery fees. That’s why we proudly offer FREE Standard Shipping on ALL orders!
Shipping & Tracking Overview
- Free Shipping: Enjoy 100% free standard shipping on every order, no minimum spend required.
- Order Tracking: Every order includes end-to-end carrier tracking. You will receive an automated shipping confirmation email containing your tracking link and number as soon as your package leaves our warehouse.
- Tracking Status Updates: Please allow up to 48 hours for your tracking link to display live updates after receiving your dispatch notification.
Frequently Asked Questions
Can I track my order?
Yes! All orders include a tracking number and direct tracking link, sent straight to your email upon dispatch. You can check your package status anytime on our Track Your Order page.
Will I have to pay customs taxes and duties?
International orders may be subject to import duties, taxes, or customs clearance fees upon arrival in your destination country. These charges are determined by your local government and are the responsibility of the customer. Please contact your local customs office for more details on your region’s import policies.
What happens if my package arrives damaged, is lost, or stolen?
Every PillowDaddy pillow undergoes thorough quality inspection before shipping. Once an order leaves our facility, transit and final delivery are managed by the carrier.
- Lost or Damaged Items: If your order is damaged in transit or lost by the postal carrier, please file a claim with the shipping carrier directly. Our team is also happy to assist you with the process—simply reach out to us at [email protected].
- Address Accuracy & Stolen Packages: Please double-check your shipping details before placing your order. PillowDaddy cannot be held responsible for stolen packages after confirmed delivery or transit issues caused by customer address errors at checkout.
Need Assistance?
Our dedicated support team is here for you! If you have any questions regarding your order or shipping status, please contact us at [email protected] and we will get back to you within 1 business day.